High Reliability Capability

Three characteristics describe the capability that we bring to our clients:

  1. the ability to anticipate failure – through a relentless hunt for lapses, errors and incongruities and well developed processes for reporting near misses, service provision upsets and small and localised failures of all sorts. Silacr brings the ability to continuously update and deepen knowledge and understanding of context, potential problems and remedies;
  2. the ability to contain losses – through a preparedness, when the situation demands, to allow people with expertise to make quick decisions backed by robust systems and procedures; and
  3. safety mindfulness – highly safe organisations identify and manage potentially risky situations in a systematic and unified way. Safety is a way of thinking that is firmly entrenched in the mind of each and every employee. Safety Mindfulness is the ability to focus deeply and “automatically” on personal safety. Silcar employees are trained anticipate hazards and act both individually and collectively – without hesitation – to mitigate or avoid risks to their safety.

High Reliability Capability is the critical foundation to achieve the advanced organisational safety and asset reliability required of a modern and competitive asset intensive enterprise.
It requires moving from a Reactive or Planned domain shown in the diagram and table below towards the Proactive and Generative domains.  It is this evolution that Silcar can foster for its clients.

Organisational Cultural Domains of Safety and Reliability

 

Characteristics of Cultural Domains of Safety and Reliability